Thank you for using KogTrainer. If you have any questions or feedback, please reach out using the contact below.
For support requests, please email us at:
To help us respond quickly, please include the following whenever possible:
• Device model (e.g. iPhone 15 Pro) and OS version
• App version (available in the Settings screen)
• A description of the issue and steps to reproduce it
• Screenshots, if available
KogTrainer is developed and maintained by an individual, so please allow a few days for a reply. Thank you for your patience.
Bluetooth sensors won't connect
Make sure the sensor is powered on, is not currently connected to another app, and that Bluetooth is enabled on your device.
Workouts aren't uploading to Strava
In Settings, confirm that Strava integration is enabled and that your access token does not need to be re-authorized.
FTP and training zones
Updating FTP, max heart rate, or resting heart rate from the Profile screen automatically recalculates your power and heart rate zones.